Thu Aug 01 2024
I bought a new 2023 Chrysler Pacifica Pinnacle from the dealership with 20 miles on it. The next day, I was driving the car and exiting the highway when it said “rear safety alert, vehicle will shut off.” The car turned off and my kids and I were stranded on the highway exit blocking traffic. I called the dealership and they picked it up to try to see what was wrong. I was told it needed a new battery from sitting in the dealership for months . We considered trading in the car since I know longer felt safe, but I trusted them to fix it and make it safe. Once I got the car back, within 24 hours it did the exact same thing and shut down while entering the highway this time. The car is currently at the dealership again. I do not feel safe that it will not randomly keep turning off.