My truck since new would not go into drive or reverse sometimes it's under warranty, I took it to the ford dealer and they were able see the problem but stated in writing that nothing needs to be done just wait for it to engage the gear when I'm ready to drive the truck. Please help me if possible. Thank you

My truck since new would not go into drive or reverse sometimes it's under warranty, I took it to the ford dealer and they were able see the problem but stated in writing that nothing needs to be done just wait for it to engage the gear when I'm ready to drive the truck. Please help me if possible. Thank you

My truck since new would not go into drive or reverse sometimes it's under warranty, I took it to the ford dealer and they were able see the problem but stated in writing that nothing needs to be done just wait for it to engage the gear when I'm ready to drive the truck. Please help me if possible. Thank you