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2018 FORD ESCAPE
Thu Apr 02 2026
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Complaint Summary
My 2018 Ford Escape equipped with a 1.5L EcoBoost engine experienced complete engine failure due to coolant intrusion into the engine cylinders on 3/29/26. This is a known design and manufacturing defect in the engine block, documented by Ford in Technical Service Bulletins 19-2375, 19-2346, 22-2322, and 22-2134, and addressed under Customer Satisfaction Program 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). Ford performed a preventive software update under CSP 19B37 on this vehicle, confirming that Ford identified this VIN as having the at-risk engine. Despite this measure, the engine failed from the exact defect 19B37 was designed to prevent. The engine block’s thin-walled cooling passages between cylinders cracked, allowing coolant to enter the combustion chambers, causing misfires, overheating, and catastrophic engine failure. This engine failure occurred without adequate warning while the vehicle was in motion. Sudden loss of engine power on public roads poses a serious safety risk to the motorists and pedestrians. Ford’s own TSBs describe this as a progressive failure, but coolant loss is internal and may not trigger warning lights until the engine is already critically damaged. Ford has addressed this defect through multiple TSBs and a Customer Satisfaction Program for some VINs, but has not issued a formal recall covering all affected vehicles. Thousands of 2013–2019 Escapes, Fusions, Edges, and Lincoln MKC/MKZ vehicles with 1.5L, 1.6L, and 2.0L EcoBoost engines remain on the road with this defect. A class action lawsuit has been filed regarding this issue. I urge NHTSA to investigate and require a formal recall. This vehicle was purchased used from an authorized Ford dealership at 54,677 miles ( 7/2/2022). The dealer had full access to Ford’s OASIS system and did not perform the CSP 21N12 short block replacement or disclose the known coolant intrusion defect. As the owner, I was never notified by Ford or the dealer about 21N12.
Associated Stats:
| Number of Reported Deaths | Number of Reported Injuries | Was There a Fire? | Was Medical Attention Required? |
|---|---|---|---|
| 0 | 0 | No | No |
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