2020-2023 MERCEDES-BENZ METRIS

Fri Jul 11 2025

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Recall Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The issue:

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

How to resolve this:

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters are expected to be mailed September 5, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.