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2022 TOYOTA SIENNA

Wed Jul 02 2025

Unexpected sudden acceleration (when braking) as I was slowing down from exiting a highway, just as I was approaching full stop, it felt like the regenerative braking stopped grabbing momentarily and I violently lurched forward for what seemed like a feet or two. I thought it was a fluke back then and thought nothing of it. It just happened again today as I approached a stop sign - again as I neared complete stop with brake depressed it felt like the brake stopped working for a second and the car again lurched forward violently as if I had lost control for what seemed like a foot. Would have hit the car in front of me if there was one.

2024 TOYOTA COROLLA CROSS

Wed Jul 02 2025

On July 2, 2025, while driving at approximately 8:35 PM my 2024 Toyota Corolla Cross suddenly and unexpectedly came to a complete stop. The vehicle's Pre-Collision System (PCS) activated without any obstacle, pedestrian, or vehicle in front of me. I was decelerating at about 15–20 mph in clear weather and road conditions. The abrupt stop was extremely dangerous and could have caused a serious rear-end collision had another car been behind me. This created a significant safety risk to me and to others. I had already completed the Toyota recall related to the pre-collision/braking system weeks prior. Despite this, the malfunction still occurred. The issue has not yet been confirmed or reproduced by a dealer, but I have contacted Toyota and scheduled a full inspection. The vehicle is available for inspection upon request. There were no warning lamps, messages, or error alerts before the incident. The car simply braked suddenly without warning. Out of fear for my safety, I have since disabled the PCS system. I am now afraid to drive the car, especially at higher speeds, and have requested that Toyota escalate the matter for further resolution or potential buyback.

2025 PORSCHE MACAN

Wed Jul 02 2025

When pressing the PARK button the vehicle does not always engage the parking brake and instead stays in gear. This can occur if the vehicle is in D or R, and occurs even if there is an audible “click” to register the press of the parking button. In 3000 miles, this has happened at least 6 times. A video is available on request, as you can’t show this in a still photo.

2016 CHEVROLET TAHOE

Wed Jul 02 2025

The vehicle shudders and shakes going down the road causing a safety hazard when failing. The transmission fluid has been changed multiple times and yet the transmission remains unstable with no errors or check lights appearing. When taken to the repair shop it seems there is a large number of failures for this transmission type.

2017 LAND ROVER RANGE ROVER SPORT

Wed Jul 02 2025

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

2023 CADILLAC ESCALADE

Wed Jul 02 2025

The front upper control arm on the driver’s side snapped in half, resulting in the complete detachment of the wheel while the vehicle was in motion. The failed component is still in my possession and available for inspection upon request. This failure placed both my life and the lives of others at significant risk. The wheel detached while I was driving, which could have led to a catastrophic crash had it occurred at higher speeds or in heavier traffic. I was extremely fortunate that the failure occurred under conditions that allowed me to bring the vehicle to a stop without injury or collision. A suspension failure of this nature represents a critical safety hazard. The failure has been physically verified by both the service center where the vehicle was taken after the incident and by GM’s assigned third-party inspection service. A visual and mechanical inspection confirmed the fractured upper control arm and resulting suspension failure. A second opinion from an independent mechanic is being pursued as well. The vehicle was inspected by a third-party claims investigator assigned by GM, who reviewed the scene and the damage. I have not received a full report or documentation from GM or the inspector, but I am requesting it formally. The incident was also documented by my insurance provider. The police were not called, as there were no injuries or collision with another vehicle. There were no warning lights, messages, or error codes on the dashboard prior to the incident. I did not observe any unusual handling, noises, or vibrations that would have suggested an impending mechanical failure. The control arm failure occurred suddenly and without warning while driving under normal conditions.

2019 HONDA ODYSSEY

Wed Jul 02 2025

Intermittent hesitation to accelerate.

2010 HYUNDAI ELANTRA

Wed Jul 02 2025

Rear lower control arm detached from subframe while highway driving. Lost control of vehicle. The problem has been an issue for Sonata and Azera however not for Elantra when the same thing happened. The component has not been inspected yet. There were no warning lights. Happened suddenly. Is available for inspection. Subframe became corroded from road salt. VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME. That’s exactly what happened.

2023 CHEVROLET TAHOE

Wed Jul 02 2025

Need new rotors and breaks purchased this vehicle with this issue and dealership or manufacturer want to fix this serious problem

2023 JEEP GRAND CHEROKEE

Wed Jul 02 2025

When my plug-in hybrid vehicle’s service engine light came on, an authorized Jeep Dealership diagnosed and fixed the electric coolant heater then also performed a software up to address the recall 95B/NHTSA 24V-720. In less than 2 weeks, my vehicle flagged a hybrid system error code “B273C.” The Jeep dealership immediately impounded my vehicle per the regional Stellantis technical team’s orders. My vehicle has been held at the dealership for over a month with no repairs or timeline for when a repair will be available. It’s unacceptable for a custom built fully paid off vehicle (2023 JGC 4xe Summit) to become such a huge liability and poorly reflects on the Jeep/Stellantis brand. There has been no support from their case management team and no urgency/ timeline provided for when this issue will be resolved. When manufacturing defects result in making a vehicle un-driveable, the manufacturer should prioritize finding a solution and provide customers with a rental of equitable quality to ensure the Jeep brand experience is maintained. Most importantly, for a vehicle that is only 2 years old, it is concerning from a safety perspective that it has had so many issues with the hybrid system for which the manufacturer has no solutions available.

2019 FORD ESCAPE

Wed Jul 02 2025

The coolant kept getting low. I brought it to the Ford dealership I bought it less than a year ago. They ran some tests and said the coolant is leaking and the engine needs to be replaced. I'm waiting for them to hear back from Ford to see if it's under the extended warranty.

2023 NISSAN ROGUE

Wed Jul 02 2025

Engine malfunction at approximately 71,000 miles. Diagnosed by Nissan dealer and was told that engine is not repairable and must be replaced.

2019 INFINITI QX60

Wed Jul 02 2025

My engine has sludge all over it as well as engine bearing shavings despite only having 122k miles and regular oil changes and maintenance.

2017 ACURA RDX

Wed Jul 02 2025

My car alarm starting going off at random throughout the night, last night and day today. The car also started flickering all the dashboard lights while the car was turned off completely. This seems like it’s the keyless access unit. I don’t know how the battery is not dead yet but seems like it will be tomorrow. The car has not been diagnosed by a dealership or independent service center but I’m seeing many people say they’ve had this same issue happen to them with the same year, make and model. There was no warning lights or symptoms instead I was woke up in the middle of the night to my car alarm going off. After turning the alarm off it happened again after about 5 minutes. My neighbor was outside and told me that it had actually been going off all night. I am now the villain of the neighborhood. This will definitely kill my battery as I’m watching and hearing electrical components turning on when I haven’t touched the key fob or door.

2019 HONDA ODYSSEY

Wed Jul 02 2025

Upon coming to a complete stop on the freeway, the idle engine feature stopped the engine. Upon letting go of the gas, the engine wouldn't restart and the electrical systems in the car malfunctioned showing a restart of the car would be needed. After trying to restart the car, the engine wouldn't turn over. After pushing the off button and starting the car again, it finally restarted. This created a hazardous situation as there was the potential for the car behind us to rear end us since we were at a complete stop on the freeway. After the software update, this happened again at a right turn on a local street.

2014 KIA SORENTO

Wed Jul 02 2025

kia motor sized up after an oil change at a little over 80,000 miles.

2020 LAND ROVER DEFENDER

Wed Jul 02 2025

The LED daytime running light failed on my vehicle and the dealer needed to replace the entire headlight unit. The manufacturer wanted to charge $2,500 for the replacement. There must be something faulty in the design of these headlights as out of 156 people I surveyed with Defenders, I’ve heard of 55 who have had this same issue, 7 who have had their daytime running light and headlight fail, 87 who have not had the daytime running light issue yet, and 7 respondents do not have the LED headlights and have not had their daytime running issue. This seems to be a manufacturer defect.

2025 ACURA RDX

Wed Jul 02 2025

When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2016 KIA SOUL

Wed Jul 02 2025

My 2016 Kia Soul Plus (VIN: [XXX] ) showed a blinking check engine light and entered limp mode while driving. I had the code read and received P1326, which is a known issue in Kia vehicles related to the Knock Sensor Detection System (KSDS). This code indicates possible engine bearing wear or impending engine failure, which could result in engine stall or fire, creating a serious safety risk while driving. My car has under 115,000 miles, but I purchased it used from a non-Kia dealer and was told by Kia that it's not covered under warranty or recall. However, many vehicles with this issue received engine replacements or software updates under TSB PI2002 and other campaigns. I am requesting that NHTSA investigate this issue for the 2016 Kia Soul, as it appears to be part of the larger engine defect trend affecting many Kia models. This vehicle should be included in any safety recall or extended warranty coverage related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2008 TOYOTA PRIUS

Wed Jul 02 2025

My name is [XXX] ,i am filing this report on behalf of My daughter [XXX] the driver of the vehicle that involved with the unintended acceleration on the 2009 Toyota Prius .On a good clear morning on [XXX] . My daughter drove the 2009 Toyota Prius to work- when she enter to the parking lot at the speed round 5 mile/hour . Just when she was making a left turn on to the entrance gate with her left foot on the brake pedal . On a sudden the vehicle RPM unintended rev up too high and the vehicle had an unintended accelerating to move forward aggressively causing lose control of the steering . Also she could not brake even though her left foot was on the brake pedal and pressing hard to try to stop the vehicle . . This dangerous incident causing her Prius to bumped into the electrical gate panel control box . The accident caused some damages to her Prius and to the entrance gate control box though no body was hurt . But it got us through the terrible experience because it could kill some one for sure . My daughter been driving this commute car daily in the past 5 years and she has the skill of 20 year driving with good record . This Prius of her still have all OEM equipments with no add- on parts-,no modifying part on any systems what so ever- and NO extra floor mat cause we been warned before about the possible of unintended acceleration causing by aftermarket floor mat to any vehicles. . We feel unsafe after the mystery accelerating problem on Toyota Vehicle that could take people lives . So the mystery unintended accelerating on car is REAL . I am currently checked and find out her Prius has 2 incomplete recalls (un-notice to us ) but none of them related to the unintended acceleration problem . We would like the NHTSA to take this problem seriously to save people life . I will included photos of this incidents and willing to provide all information if needed to address this problem, again to save lives . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

2018 RAM 3500

Wed Jul 02 2025

I have not been involved in an accident yet. You can’t drive the truck because the warning goes every 2 minutes. The brake hydraulic control unit has failed and they will not fix the truck. I can’t pull my camper. I have at least 6 hours on the phone with Ram and they say there is nothing they can do. The dealer ship says they have the part that is on the truck now, but Ram will not allow them to install it. It’s not the new part. Mean while my truck is useless until they fix it. They have been aware of this issue since 2017 and they still do not have a replacement part. The right thing for them to do is put the they have on hand on it so I can a least drive the truck. The truck has 90k miles on it. The vin # [XXX] . My contact info is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 KIA SPORTAGE

Wed Jul 02 2025

The contact owned a 2023 Kia Sportage. The contact stated that while driving 60 MPH, the vehicle hydroplaned all 3 lanes on the highway. The vehicle hit a retaining wall, the vehicle bounced back, spun around and faced oncoming traffic head on. An oversized trailer crashed into the contact's vehicle head on and pushed the vehicle into the middle lane where it came to a stop. The driver’s and passenger’s side air bags did not deploy. Unknown if any warning lights were illuminated. However, the vehicle's system contacted 911. A police report was filed. The contact was taken to the hospital via ambulance due to sustaining severe injuries to the left shoulder, collapsed lung, chest abrasions, nerve damage to the abdominal area, nerve damage to the lower back and a brain injury. The contact recently had surgery on her left shoulder. The vehicle was towed to a local towing yard. The insurance company was contacted and deemed the vehicle a total loss. The contact hired an attorney who hired an engineer to check the black box inside the vehicle and found that nothing was recorded. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

2024 HYUNDAI PALISADE

Wed Jul 02 2025

Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 FORD F-150

Wed Jul 02 2025

Long delay between shifts where the vehicle loses substantial speed

2011 DODGE CALIBER

Wed Jul 02 2025

** From Dealer - diagnosis says - Primary Line B: D1 C/S Multiple warning lights came on in dash (like a X-mas tree) and vehicle will not want to drive after that. C/S has to turn off and turn back on to get to move. C/A TIPM – Total integrated power module – verified customer concern found vehicle with loss of comm dts with tipm no vin mis match dtc present and more than one module aginst tipm recommend replacement of tipm and retesting at this time. The TIPM module controls most if not all of the body functions of the car or truck. Everything from wipers and headlights, starting system and so on. It accepts signals from many diff switches and modules in the car and translates them to the connected systems. $2128.00 is total cost of repair at Dodge Lithia – this should be a recall. There are only about 63,000 miles on her vehicle. ** Safety of driver (my mother in law who is [XXX] or niece) put at risk because car just slows down and stops WHILE driving. She pulls over, stops car, then when she starts car again it's okay for a while until it does this again. ** Safety of those on the road, if her car dies while she's driving it and she has to pull off, if car won't drive, she is stopped on the road or highway with other cars behind hopefully stopping to let her pull off the road. ** Yes it was inspected and reproduced by dealer. Dealer (Dodge Lithia in Kennewick, WA) gave us this information above primary line B, etc lights all come on dash looking like a Christmas tree.... ** No warning lights for this specific issues, only that ALL dash lights come on like a Christmas tree, we paid $300 for one mechanic who couldn't diagnose. Now Dodge has said it's a $2000+ fix - and hopefully this will fix the issue??? ** The only symptom is dashboard lights up, car slows down (de-celerates) and then won't go. Car is turned off, then turned back on and it drives again, then it happens again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 HYUNDAI PALISADE

Wed Jul 02 2025

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.

2025 HYUNDAI PALISADE

Wed Jul 02 2025

My 25 Pallisade front end/front wheels shake violently when braking and hitting a bump at the same time. It shakes so hard my steering wheel shakes also. It can happen when braking hard, soft, small bump, big bump, it doesn’t seem to matter. It is brand new and I took it into the dealership when there was about 1500 miles on it. They didn’t find anything wrong.

2012 FORD FOCUS

Wed Jul 02 2025

The contact owns a 2012 Ford Focus. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to move forward. The contact stated that the failure had occurred while driving on a major highway. The contact stated that after the vehicle sat for approximately ten minutes, the vehicle was restarted, and the vehicle independently reset. The vehicle was driven to the residence. In addition, the contact stated that several days prior to the failure, the vehicle was started; however, the gear shifter failed to shift into drive(D). The contact stated the gear shifter only shifted into reverse(R), and the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

2021 CADILLAC ESCALADE ESV

Wed Jul 02 2025

At [XXX] my car started shaking on the highway I was my kids I happened and thanks God was less traffic after this problem I goes to BAYWAY CADILLAC SOUTHWEST Houston Texas 77074 From May 8 to till now my car is there and asking me 5000$ because they put new engine even this is not my fault Im uber driver and that is only my source of income in loss a lot because my car is in there hand INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 FORD ESCAPE

Wed Jul 02 2025

Powertrain suddenly failed with no prior issues displaying red Powertrain failure light- car will not move or shift, has high RPMS and has loud revving/screeching sound

2021 GMC SIERRA 1500

Wed Jul 02 2025

The contact owns a 2021 GMC Sierra 1500. The contact stated that upon starting the vehicle, the vehicle was idling abnormally, prompting the contact to turn off the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lifter in cylinder #4. The contact stated that the lifter had collapsed into the engine, causing damages to the engine and camshaft. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

2016 FORD F-150

Wed Jul 02 2025

While driving, the vehicle has been going into limp mode at varying speeds on the roadway or while pulling onto the road. The problem lies within the components of the electric throttle body. The system malfunctions and locks the throttle body closed, thus putting the truck into limp mode. Shutting the vehicle off, waiting, and restarting temporarily resolves this issue UNTIL the PCM detects a fault in the electrical components of the throttle body and sends the truck into limp mode. When this happens, it also triggers a warning message regarding hill start assist. This is an extreme safety issue as pulling onto the roadway or loosing power in traffic and not being able to pull off can lead to collisions especially around blind curves or in heavy traffic. There also isn’t always a location to safely pull off the roadway, potentially leaving the vehicle and its operator in the roadway, increasing the risk of collision and injury

2019 HYUNDAI SANTA FE

Wed Jul 02 2025

Oil consumption on vehicle engine leading the engine to run low on oil for extended periods of time

2024 GMC SIERRA 1500

Wed Jul 02 2025

The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2025 CHEVROLET EQUINOX

Wed Jul 02 2025

Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward

2013 FORD EDGE

Wed Jul 02 2025

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that both feet were used to depress the brake pedal before the vehicle stopped. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake booster. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was unsafe to drive. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 164,000.

2015 FORD ESCAPE

Wed Jul 02 2025

I NEED HELP REPAIRING MY TRANSMISSION ON MY 2015 FORD ESCAPE SE IT'S COSTING ME $5,000 TO BE REPAIRED THAT I DON'T HAVE..

2015 FORD ESCAPE

Wed Jul 02 2025

I'm having TRANSMISSION PROBLEMS.. AND IT STOPPED IN THE MIDDLE OF TRAFFIC.. AND THE SHOP MY CAR IS IN SAID THEY'VE REPAIRING TRANSMISSIONS IN A LOT 2015 FORD ESCAPE VEHICLES.. AND THE ENGINE LEAKS THESE ARE SERIOUS DEFECTS THAT (FORD) NEEDS TO FIX FOR THE OWNERS OF THIS (YEAR) IT'S COSTING $5,000 TO REPLACE FOR THE TRANSMISSION.. I'M SO SO SO SO DISAPPOINTED IN THIS VEHICLE AND THE COMPANY.. YOUR DOING RECALLS FOR ALL THESE OTHERS VEHICLES BUT THE 2015 ESCAPE .

2021 CHEVROLET EQUINOX

Wed Jul 02 2025

The contact owns a 2021 Chevrolet Equinox. The contact stated that occasionally while coming to a stop, the vehicle unintendedly shut off, with the check engine warning light intermittently flashing. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,865.

2022 FORD MAVERICK

Wed Jul 02 2025

CV axles on front wheels defective resulting in shaking which is felt in the cabin while accelerating. If the CV axle were to fail completely could result in loss of control of the vehicle. The issue has been confirmed by the service department at the Ford dealership and is currently getting the work done to have the axles replaced. This is the second time that the CV axles have failed in this truck. The truck is 3 years old and has 65,000 mi on it. I previously had the CV axles replaced in May of 2024 The issue is not accompanied by any warning, lamps or trouble indicators. There's only a noticeable roughness or shaking inside the cabin while accelerating. I feel that Ford replaces the faulty CV axles with the same defective part and 12-15 months down the road I have to deal with replacing them again.

2018 JEEP WRANGLER

Wed Jul 02 2025

The check engine light came on in my car. I was waiting for the dealer to call me to fix it for the 3rd time. I was on my way home when every electrical option on the vehicle turned on- wipers, lights, dash lights, brake- which caused the car to brake- then it turned off and I had no brakes, the car had no steering, it accelerated and I went off the road.

2013 FORD EDGE

Wed Jul 02 2025

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the ABS module was on back order. The manufacturer was not made aware of the failure. The failure mileage was unknown.

2014 FORD ESCAPE

Wed Jul 02 2025

Ford Motor Company should issue a recall and replace the known faulty manufacturing defective lug nuts since 2019. The lug nuts swell and can not be removed by standard lug nut wrench. This is a safety issue because recommend tire rotation is impossible with standard tools. Dealerships are requiring owners to replace faulty lug nuts at an exorbitant cost. Vehicle owners are not performing the routine tire rotation thus creating a safety hazard resulting from tire failure, roadside safety issues and crashes due to excessive tire wear. This has been a known manufacturer fault since 2019. It is immoral and unprofessional to allow this practice to continue.

2018 NISSAN PATHFINDER

Wed Jul 02 2025

On May 7th at 1:22 PM, the engine in my 2018 Nissan Pathfinder catastrophically failed for the second time while my family was driving. The engine completely lost power in the middle of a very busy highway intersection, going over an overpass, where there was no shoulder. I had no ability to pull off the road. My wife had to push the disabled vehicle off the highway to avoid causing a major accident. This was an incredibly dangerous situation where my entire family’s life was at risk. My wife could have been struck by oncoming traffic while we were pushing the vehicle to safety. There was no protection or space to safely move out of traffic. This is the second catastrophic engine failure on this vehicle. The first engine failed just over two years prior and was replaced by the dealership. Despite the replacement, the second engine also failed, repeating the same critical failure that Nissan Pathfinders from this model year are widely known to experience. There were no prior warning lamps or engine codes during this incident. The engine immediately lost power and locked up while in motion. This vehicle was properly maintained, and all scheduled services were performed by licensed service providers. Additional Supporting Evidence: •Incident Date: May 7th at 1:22 PM •Photos of the disabled vehicle on the side of the highway provided. •Screenshot of text message conversation at the time of the incident (attached). •This failure is consistent with multiple NHTSA complaints, owner reports, class-action lawsuits, and technical service bulletins regarding systemic engine failures in the 2018 Nissan Pathfinder.

2016 FORD FIESTA

Wed Jul 02 2025

Customer satisfaction program 16B11 covers a faulty high speed cooling fan relay. This bulletin was issued on April 5, 2016. I purchased the vehicle on [XXX]. An incorrect relay was installed at the factory, and the program should have replaced the relay with the correct part. This was not performed on my vehicle before I purchased it from Sheehy Ford of Ashland. The faulty relay failed, melting the fuse box in the process and causing the vehicle to overheat and cause permanent severe engine damage. Remnants of the melted relay show the part number, which matches the obsolete part number. Visual comparison of the faulty relay matches the obsolete part as well, and differs from the correct superseded part number relay outlined in the 16B11 bulletin. Ford Motor Company insists my vehicle was not a part of this program and any repairs will not be covered. The build date, make/model/engine, assembly plant and most importantly, part number of the relay and mode of failure exactly match the 16B11 CSP bulletin. Ford denies that there is any issue with my vehicle. Local Ford dealers refer me to Ford Motor Company to escalate this problem, but Ford refuses to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2015 CHEVROLET SUBURBAN

Wed Jul 02 2025

Odometer Fraud. The contact purchased a 2015 Chevrolet Suburban. The contact stated that while attempting to have the vehicle inspected, it was discovered that the catalytic converter was missing, the wires were cut, and a pipe was inserted to muffle the noise. The contact was told that the check engine warning light was turned off and the carbon monoxide was not being cleaned, and that fumes were entering the cabin of the vehicle. The contact also discovered that there was a mileage discrepancy on the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 131,000 and at the time of the inspection, it was discovered that the mileage was approximately 231,000.

2017 CHEVROLET BOLT EV

Wed Jul 02 2025

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

2019 FORD ESCAPE

Wed Jul 02 2025

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12: (GTDI Engine – Short Block Replacement After Coolant Intrusion); however, the VIN was not included in program. The manufacturer was notified of the issue and informed the contact that the VIN was not included in the program and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

2018 CHEVROLET TAHOE

Wed Jul 02 2025

Transmission failure at 110,000 miles. No warning lights, no codes. The transmission was slipping during acceleration, random rpm bouncing at a steady speed, acting lost in gears, slow power up hills then takes off. Currently sitting at a chevy dealership.

2021 CHEVROLET EQUINOX

Wed Jul 02 2025

My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time. This is a serious safety hazard for me & other motorists